[ID 97] KNOWLEDGE MANAGEMENT AS A COMPETITIVE DIFFERENTIAL IN THE CURRENT LABOR MARKET FRONT OF GLOBALIZATION

Abstract

INTRODUCTION: Knowledge Management can be seen as a collection of processes that govern the creation, dissemination and use of knowledge to fully achieve the organization's purposes. It is necessary, for the present work, to write the process by which a conscious and systematic company collects, creates, organizes, shares and qualifies its collection of learning and, furthermore, unites human resources, cultural and appropriate technology policies to achieve strategic objectives.

OBJECTIVE: Analyze how good Knowledge Management can contribute to the organization's competitive differential, together with tools capable of improving the performance of companies and their results in a positive way.

METHODS: The reserch is based on a basic, descriptive, bibliographical and qualitative approach research. A set of data from various journals was gathered in order to broaden the theoretical reflection to assist in the discussion on the subject.

RESULTS: Knowledge Management, in line with People Management, provides subsidies for companies to make effective decisions that are beneficial to all interested parties. It is observed how important knowledge is for professionals, as it is already a differentiating factor for the labor market.

CONCLUSION: The way in which communication has been gaining strength in companies through advances made by the means of communication is pertinent and, therefore, the use of Knowledge Management, analysis of the profile and skills of professionals are relevant to the success of the organization congruent to the era digital related to the context of globalization.